FOR BPOs & CONTACT CENTERS

Scale Revenue,
Not Headcount.

The traditional BPO model is broken. Deploy an AI workforce with infinite capacity, 100% script adherence, and zero attrition.

Hear a Call
Live AI Agent Recording

Scenario: Outbound Loan Recovery | Outcome: Payment Promise (PTP)

AI: "I see the EMI of ₹8,000 is due. To avoid late charges, can we process this by the 7th?"

Customer: "Yes, I get paid on the 6th. I can do that."

TRADITIONAL BPO

30 MIN WAIT TIME
500
Seat Capacity Limit Reached
HR
Hiring & Training (6 Weeks)

MORR CLOUD FLOOR

0 MIN WAIT TIME
Spiked to 5,000 Concurrent Calls (Instantly)
100% Script Adherence
0%
Attrition Rate
100%
QA Coverage
400ms
Voice Latency
1/10th
Cost vs Human

The AI-Native BPO Stack.

True Omnichannel

We don't just do voice. Our agents handle tickets, WhatsApp, Email, and SMS simultaneously, maintaining context across all channels.

VOICECHATEMAIL

100% Automated QA

Humans can only QA 2% of calls. MORR Metric analyzes 100% of interactions for compliance, sentiment, and script adherence.

100% COVERAGE

Instant Ramp Time

Stop the 4-week training classroom. Upload your PDFs, SOPs, and Call Recordings. The AI learns your process instantly.

UPLOAD .PDF -> AGENT READY

The Unit Economics

METRIC
TRADITIONAL BPO
MORR AI
Hourly Cost
$12 - $25 / hr
~ $2 / hr equivalent
AHT (Handle Time)
6 min avg
3 min avg (No typing/searching)
Flexibility
Fixed Contracts
Pay Per Minute
Compliance
Human Error Risk
100% Programmatic

Connects with your Contact Center

GENESYS FIVE9 NICE CXONE AVAYA SALESFORCE ZENDESK TWILIO GENESYS FIVE9